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[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”||||false” custom_padding_phone=”||||false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” padding_tablet=”||||false” padding_last_edited=”on|desktop” custom_padding__hover=”|||” padding_phone=”||||false”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.23″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Feature Section” _builder_version=”4.16″ custom_padding=”100px||100px|” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”Feature 02 Area” _builder_version=”4.23″ background_color=”#11470F” custom_margin=”||80px|” custom_padding=”0px|0px|0px|0px||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”5%|5%|5%|5%” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_last_edited=”off|desktop” global_colors_info=”{}” padding_tablet=”0px|0px|0px|0px” padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.23″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Lato||||||||” header_2_font_size=”36px” header_2_line_height=”1.5em” background_layout=”dark” module_alignment=”center” custom_margin=”||15px|” custom_padding=”|||” animation_direction=”left” locked=”off” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/srikanditunfatimah.org.my\/official\/wp-content\/uploads\/2023\/12\/book-scaled.jpg” alt=”Disclaimer” title_text=”Disclaimer” force_fullwidth=”on” align_tablet=”center” align_phone=”center” align_last_edited=”on|desktop” _builder_version=”4.23″ custom_margin=”-40px||-40px|” custom_padding=”|40px||” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”8%” animation_starting_opacity=”100%” box_shadow_style=”preset1″ box_shadow_blur=”80px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Disclaimer” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
This Privacy Policy explains how\u00a0Persatuan Bekas Pelajar-pelajar Sekolah Tun Fatimah Johor Bahru, Malaysia (SRIKANDI)
(\u201cSRIKANDI\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) collects, uses, discloses, and protects personal data in accordance with the
Personal Data Protection Act 2010 (PDPA 2010)\u00a0of Malaysia.
By using our website https:\/\/srikanditunfatimah.org.my\/official (\u201cWebsite\u201d), you consent to the collection and use of your personal data as described here.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”1. What Personal Data We Collect” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
We may collect and process the following categories of personal data:
\uf0b7Identity Data:\u00a0name, IC number, membership number, alumni details, date of birth, gender.
\uf0b7Contact Data:\u00a0address, email address, phone number, social media handles.
\uf0b7Account Data:\u00a0username, password
\uf0b7Transaction Data:\u00a0donations, membership fees, purchases made through the Website.
\uf0b7Technical Data:\u00a0IP address, device information, browser type, operating system, and other online identifiers collected through cookies and analytics tools.
\uf0b7Communications Data:\u00a0messages, enquiries, feedback, survey responses, or correspondence sent to us.
\uf0b7Other Voluntary Data:\u00a0any other information you choose to provide to us (e.g., images, testimonials, event participation information).<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”2. How We Collect Personal Data” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
\uf0b7Directly from you\u00a0\u2013 when you fill in online forms, register as a member, make a payment, submit feedback, or contact us.
\uf0b7Automatically\u00a0\u2013 when you browse or interact with the Website, through cookies, analytics, and similar technologies.
\uf0b7From third parties\u00a0\u2013 such as payment processors, or analytics providers.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”3. Why We Collect Personal Data (Purpose of Processing)” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
We process personal data for the following purposes:
1.To manage and administer SRIKANDI membership records and alumni databases.
2.To operate the Website and deliver services (e.g., events, merchandise orders).
3.To verify identity and process payments or transactions.
4.To communicate with members, including updates and event invitations.
5.To maintain historical and alumni records.
6.To conduct data analysis, research, and website improvement.
7.To comply with legal and regulatory obligations.
8.For marketing and promotional activities (only with your consent).
9.For internal management and security of our IT systems and facilities.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”4. Disclosure and Sharing of Personal Data” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
We will\u00a0not sell or rent\u00a0your personal data. However, we may share it under the following limited circumstances:
\uf0b7Service providers\u00a0\u2013 including IT service providers, web hosts, payment processors, event organisers, and communication platforms.
\uf0b7Affiliated entities\u00a0\u2013 such as related alumni bodies for legitimate association purposes.
\uf0b7Legal obligations\u00a0\u2013 to comply with applicable laws or requests from regulatory authorities.
\uf0b7Professional advisors\u00a0\u2013 auditors, lawyers, or consultants assisting SRIKANDI.
\uf0b7With consent\u00a0\u2013 where you have explicitly agreed to share your data for specific purposes.
\uf0b7Aggregate data\u00a0\u2013 anonymised or aggregated data that cannot identify you personally may be shared for statistical or analytical purposes.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”5. Data Retention and Protection” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
We retain your personal data for as long as necessary to fulfil the purposes stated above or as required by law.
When data is no longer needed, it will be securely deleted or anonymised.
We protect your personal data using appropriate administrative, technical, and physical safeguards, including:
\uf0b7Secure servers and data-encryption measures.
\uf0b7Restricted access to authorised personnel only.
\uf0b7Regular review of security practices and systems.
However, no online system can be fully secure, and SRIKANDI cannot guarantee absolute protection against all risks.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”6. Use of Cookies and Analytics” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Our Website uses cookies and similar tracking technologies to enhance functionality and analyse site usage.
\uf0b7Essential cookies:\u00a0required for basic website operation (e.g., login sessions).
\uf0b7Analytics cookies:\u00a0help us understand how visitors use our Website (e.g., via Google Analytics).
\uf0b7Preference cookies:\u00a0store your settings or preferences.
\uf0b7Marketing cookies:\u00a0used only if you consent to receive promotional materials.
You may disable cookies through your browser settings; however, this may affect certain Website features.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”7. Your Rights Under the PDPA” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Under Malaysia\u2019s PDPA 2010, you have the right to:
\uf0b7Request access to your personal data held by SRIKANDI.
\uf0b7Request correction or updating of inaccurate or incomplete data.
\uf0b7Withdraw consent to processing (where applicable).
\uf0b7Restrict or object to certain processing activities.
\uf0b7Request deletion of personal data (subject to legal or contractual obligations).
Requests may be subject to verification of identity and applicable legal limits.
To exercise your rights, please contact us as stated below.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”8. Transfer of Personal Data Outside Malaysia” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Your personal data may be transferred to and stored on servers located outside Malaysia,
where our hosting or service providers operate internationally.
We will ensure that such transfers comply with PDPA 2010 requirements and that appropriate safeguards are in place.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”9. Marketing and Communications” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
SRIKANDI may use your contact details to send alumni news, updates, or invitations to events.
You may opt out at any time by contacting us directly.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”10. Contact Us” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
If you have any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:
EXCO SRIKANDI
srikandi.exco@gmail.com<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”11. Updates to This Policy” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
SRIKANDI reserves the right to amend this Privacy Policy from time to time.
The updated version will be posted on our Website with a revised \u201cLast updated\u201d date.
Your continued use of the Website after any amendment signifies acceptance of the updated terms.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Feature 02 Area” _builder_version=”4.27.4″ background_color=”#11470F” min_height=”196.8px” custom_margin=”||80px|” custom_padding=”0px|0px|0px|0px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”5%|5%|5%|5%” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_last_edited=”off|desktop” global_colors_info=”{}” padding_tablet=”0px|0px|0px|0px” padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Lato||||||||” header_2_font_size=”36px” header_2_line_height=”1.5em” background_layout=”dark” module_alignment=”center” custom_margin=”||9px||false|false” custom_padding=”|||” animation_direction=”left” locked=”off” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”Thank you for shopping with SRIKANDI. This Shipping & Delivery Policy outlines how we handle the processing, shipment, and delivery of orders placed through our website.” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_accordion_item][et_pb_accordion_item title=”1. Order Processing Time” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Ready Stock: Orders will be processed within 1\u201321 working days after payment confirmation, excluding weekends and public holidays.
Pre-Order: Processing and estimated availability will be as advised in the respective product communication or announcement.
Processing time includes order verification, quality checks, and packaging prior to shipment.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”2. Delivery Timeframe” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Once your order has been shipped, delivery typically takes between\u00a01 to 5 working days, depending on your location and the courier\u2019s schedule.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”3. Shipping Fees” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Applicable shipping fees will be displayed at checkout before payment.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”4. Order Tracking Information” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
A tracking number will be provided once your order has been shipped. Should you require assistance with tracking your order, please contact us.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”5. Shipping Address Accuracy” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Customers are\u00a0responsible for ensuring the accuracy and completeness\u00a0of their shipping details at checkout. SRIKANDI will not be held liable for delays, losses, or failed deliveries resulting from incorrect or incomplete addresses. However, we will provide assistance in resolving any delivery-related issues when possible.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”6. Failed Delivery or Returned Parcels” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
In cases where a parcel cannot be delivered and is returned to us, the\u00a0customer is responsible for liaising directly with the courier\u00a0for redelivery or collection where applicable. SRIKANDI will ensure that all items are handed over to the courier in a timely manner and will assist in facilitating communication if necessary.
If you have any questions or concerns regarding your order\u2019s shipment or delivery, please contact our support team at
srikandi.exco@gmail.com<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Feature 02 Area” _builder_version=”4.27.4″ background_color=”#11470F” min_height=”196.8px” custom_margin=”||80px|” custom_padding=”0px|0px|0px|0px||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”5%|5%|5%|5%” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_last_edited=”off|desktop” global_colors_info=”{}” padding_tablet=”0px|0px|0px|0px” padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.27.4″ text_font=”||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Lato||||||||” header_2_font_size=”36px” header_2_line_height=”1.5em” background_layout=”dark” module_alignment=”center” custom_margin=”||9px||false|false” custom_padding=”|||” animation_direction=”left” locked=”off” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”We hope you are happy with your SRIKANDI purchase. Should there be an issue with your order, please review the terms below.” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_accordion_item][et_pb_accordion_item title=”1. General Return Policy” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Returns or exchanges are only accepted for items that are defective, damaged, or incorrectly supplied.
Returns due to change of mind, incorrect size\/colour selection, or other personal preferences will not be accepted.
Personalised, customised, pre-order and final-sale items are non-returnable and non-refundable, unless defective, damaged or incorrectly supplied.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”2. Defective, Damaged or Incorrect Items” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Please contact SRIKANDI within 7 days of receiving your order and provide your order details together with photos or videos showing the issue.
Once verified, we will arrange an appropriate replacement, exchange or refund, subject to product availability.
Where the issue is due to an error on our part, any applicable return delivery costs will be borne by SRIKANDI.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”3. Refunds” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Processing Time: Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Timeframe: Please allow 7-14 business days for the processing of your refund after we have received the returned item(s). Depending on your payment provider, it may take an additional 3-5 business days for the funds to appear in your account.
Shipping Charges: Original shipping charges are non-refundable. You will be responsible for the cost of return shipping, unless the item is defective or an error occurred on our part.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”4. Defective or Damaged Items” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
All orders are final once confirmed and cannot be cancelled.
Customers are advised to review all order details, including product, size, colour, quantity, personalisation and delivery information carefully before completing their purchase.
No cancellation or refund will be provided for change of mind after an order has been confirmed.
For assistance, please contact srikandi.exco@gmail.com.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”5. Late or Missing Refunds” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
If you haven\u2019t received a refund yet, please:
Check with your bank or credit card company, as there may be delays before your refund is officially posted.
Contact SRIKANDI EXCO if you have concerns after 10 business days.
Important Notes:
Packaging: Please return items in their original packaging with all accessories and parts included.
Restocking Fees: In some cases (such as for returned items in non-original condition), we may charge a restocking fee of up to 15% of the product price.
Return Shipping: You are responsible for return shipping costs, except when the item is defective or we made an error in fulfilling your order.<\/p>\n
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Privacy \u00a0 Privacy Policy \u00a0 \u00a0 Last updated: 15th September 2026 This Privacy Policy explains how\u00a0Persatuan Bekas Pelajar-pelajar Sekolah Tun Fatimah Johor Bahru, Malaysia (SRIKANDI)(\u201cSRIKANDI\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d) collects, uses, discloses, and protects personal data in accordance with thePersonal Data Protection Act 2010 (PDPA 2010)\u00a0of Malaysia.By using our website https:\/\/srikanditunfatimah.org.my\/official (\u201cWebsite\u201d), you consent to the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/pages\/28","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/comments?post=28"}],"version-history":[{"count":27,"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/pages\/28\/revisions"}],"predecessor-version":[{"id":1289,"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/pages\/28\/revisions\/1289"}],"wp:attachment":[{"href":"https:\/\/srikanditunfatimah.org.my\/official\/wp-json\/wp\/v2\/media?parent=28"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}